Commercial Soft Serve Machines
Soft serve ice cream machines are essential for businesses that want to serve smooth, creamy frozen treats with consistent texture and speed. These commercial machines are commonly found in ice cream parlours, fast-food restaurants, cafeterias, and amusement parks. They are designed to churn and freeze liquid ice cream mix while incorporating air, resulting in the light, fluffy texture that distinguishes soft serve from traditional hard ice cream.
There are two primary types of soft serve machines: gravity-fed and pressurized (or pump-fed). Gravity-fed machines rely on gravity to pull the mix into the freezing chamber, making them easier to operate and maintain. They’re a popular choice for small to medium operations. Pump-fed machines, on the other hand, use a pressurized system to push mix into the freezing chamber. This allows for a higher overrun (amount of air incorporated into the mix), which creates a lighter product and can yield more servings per batch—ideal for high-volume operations.
Most commercial soft serve machines are either countertop or floor-standing units. Countertop models are compact and suitable for smaller establishments or limited space environments. Floor models are built for high-volume production and often include multiple hoppers, allowing you to serve two different flavours and a twist option simultaneously. Regardless of the style, look for machines with intuitive digital controls, programmable settings, and easy-to-read displays for monitoring temperature and product levels.
Capacity is a crucial consideration when selecting a soft serve machine. Small-capacity models are ideal for occasional use or limited menus, while larger models can handle continuous service during peak hours. Hopper size—typically ranging from 1 to 4 gallons—affects how frequently the mix needs to be refilled. Many machines also come equipped with standby modes, which keep the product at safe temperatures overnight or during downtimes, helping reduce waste and increase efficiency.
Cleaning and maintenance are essential for food safety and machine longevity. Many soft serve machines have built-in cleaning cycles, removable parts, and easy-access panels to simplify daily cleaning routines. Some models are NSF certified and include safety interlocks to prevent operation if components are improperly assembled. Choosing a machine that’s easy to maintain can save time and reduce training requirements for your staff.
If you’re ready to add soft serve to your menu, we carry a wide selection of commercial soft serve machines suitable for every size and style of operation. Have questions or need help choosing the right unit? Give us a call at 1-855-380-6342 or visit our Contact Us page to speak with one of our equipment specialists today.
